Privacy Policy
A memorial holds some of the most tender information a person can share. We treat it that way. This page explains, plainly, what we keep, what we never do, and how to take everything with you whenever you wish.
What we keep
- Your account · the email you sign in with. You sign in with an emailed link, or with a password if you choose to set one.
- Tribute content · the names, dates, stories, photos, video, and audio you choose to add.
- Memories, candles, and flowers · words others leave, the name they sign, the email a writer may leave (kept for the family, never shown on the page), and simple counts · candles lit, flowers laid, people who visited.
- Replies to the service · when a visitor answers the family's invitation: their name, how they knew the person, how many are coming, a note, and an email if they leave one. The tally is private to the family.
- An email you leave for us · to receive a kit or a free tool's results, or to write to us from the contact page. We use it to send you that one thing and to answer you · not for marketing.
- Basic, aggregate usage · how people find us, and whether an ad led to a purchase. In the United States this includes advertising measurement (Meta), which runs unless you opt out. It never reads the words or photographs on a tribute.
What we never do
- We never sell your data, or a loved one's memory, to anyone.
- We never use your content, or a loved one's memory, to target advertising.
- We never send marketing without asking. The emails we write are the ones you expect · the key to a page you sealed, a memory waiting for your word, the one letter a year you chose, a receipt, an answer. The gentle ones · a waiting memory, the year letter, the rare product note · can be turned off in your study.
Cookies and analytics
We use an essential cookie to keep you signed in, and a small one that remembers a page has already counted your visit. In the United States, analytics and advertising measurement (Meta) run by default, so we can tell whether an ad led to a purchase. We never use a loved one's memory to target advertising, and a tribute page does not load the Meta pixel. You can opt out at any time under Your privacy choices, further down this page, and your browser's Global Privacy Control signal is honored as a no. In the European Economic Area, the United Kingdom, and Switzerland, measurement stays off unless you agree on the consent card.
Who helps us run the service
We rely on a small number of trusted providers, each only for what they do:
- Supabase · secure database, sign-in, and storage.
- Cloudflare R2 · durable storage and delivery of photos and video.
- Stripe · payments. Your card details go to Stripe, never to us.
- Resend · sending the few emails described above.
- Vercel · hosting the application.
- Meta · advertising measurement, as described above. We do not send a loved one's name, story, or photographs. The browser pixel is not given your email. A purchase measured from the server sends only a hash of it.
These providers process data on our behalf under their own strong security commitments.
Public by intention
A published tribute is meant to be shared, so its contents are public to anyone with the link. Memories left by others stay private until the family welcomes them in. You can keep a tribute unlisted, or take it down, from your dashboard at any time.
Your content is yours
You can request a full export or deletion of a tribute and its account data at any time by writing to us. We'll confirm and carry it out promptly. If you live in California or another state with a privacy law, these are also your rights to know, correct, and delete. We do not sell personal information, and saying no to measurement · including your browser's Global Privacy Control signal · is always honored.
Children
The service is intended for adults creating tributes. Tributes may, of course, honor a child who has passed; that is for the family to decide, with all the care it deserves.
Changes and contact
If we update this policy in a meaningful way, we'll say so. For any question about your privacy, or to request an export or deletion, write to imissyoumemorial@gmail.com.
